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OUR STORE POLICIES

We founded Acteco with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!

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RETURNS

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.

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You can return a product for up to 30 days from the date you purchased it.

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Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.

SHIPPING AND DELIVERY

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

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Shipping charges for your order will be calculated and displayed at checkout. 

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We offer $4 flat rate shipping to all of Singapore, weight and size of product inclusive within the shipping price.  

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